If it opens there, it's likely that it will open in your e-reader. Try opening the book in the E-reader area.Select " E-reader" and try opening it there (ie: NOT via the directories “all items”, or “borrowed items”, or.).Import the new book into your e-reader by right-clicking it and copying it to the E-reader.If it doesn't, reauthorize ADE by going to "help" at the top. Adobe should prompt you for the authorization.Go to your public library website and get a NEW book ( it has to be a New one!).Erase the authorization for the E-reader (Go to the side menu of ADE).Erase authorization on ADE (Go to the Help Menu at the top).(really delete, you’ll have to redownload it with the “.acsm” file from the public library websites later) Open Adobe Digital Editions on the computer.Connect your e-reader to the computer and keep it connected until step 8.Delete the problem book(s) from your E-reader.If you miss a step, it likely won't work so follow the guidelines carefully. I had to make these guidelines for my wife anyway so I might as well post them here. So basically I combined a couple of the things of everyone and wrote down what I did that helped me in what I believe are clear words. I've been stuck with this issue for quite a while now and have tried to do everything as explained all over the forum. Disconnect your e-reader from the computer.Again, select "ereader" in ADE and check that the book(s) can be read there. Re-upload what were the problem book(s) to your e-reader.Try opening the book in the ereader area. Select "ereader" (ie: NOT all items, or borrowed items, or.). Go to the side menu of ADE to re-authorize your ereader. If it doesn't, go back to "help" at the top and reauthorize ADE. Adobe will then PROMPT YOU for the authorization. Go to your public library website and get a NEW book.Keep the e-reader connected to the computer. Erase the authorization for the ereader (go to the side menu of ADE). Erase authorization on ADE (Go to the Help Menu at the top). Check to see if you can read the problem book(s) in ADE. Delete the problem book(s) from your ereader.With the following list, I am paraphrasing Maureen's excellent advice that finally released me from my anguish: Re: Not able to open library books on my Kobo Glo: "Oops! This document couldn't be opened" Please note that you don't have to downgrade to get kobo to work again. I tried without downloading a NEW book and it didn't work until I did this with a NEW book.
#Adobe digital editions library download#
The key to this is to download a completely NEW book. I had the same problem, but was able to solve it using a response from etherworkon this thread: Any suggestions are appreciated as I feel I have tried everything, save a Kobo reset, or trashing the Kobo altogether. I have checked out a few threads regarding similar issues, but none with my particular error message. I have not done a factory reset on my Kobo as I don't want to lose all my purchased eBooks. I have contacted Kobo as well and they say it's an ADE issue and will not discuss it further. ADE seems to be working as advertised, but my Kobo is not cooperating. I can read my books on my MacBook using ADE, and I can even read them using ADE when I click on my Kobo icon in ADE sidebar and open the book. I have contacted Adobe and they checked my Adobe account and authorizations and was told that I still have unused activations and my authorizations appear to be in order. I have uninstalled my version of ADE and downloaded and installed the latest version. Deauthorizing and reauthorizing my Kobo worked a couple of times, but not any longer. I have tried deauthorizing the reader and then reauthorizing it before reimporting it to my Kobo. I have tried reimporting the book, and even returning the book and then reborrowing it before reimporting it to my Kobo. Because you previously deauthorized your eReader, you need to reimport the book using ADE". I have a Kobo Glo and I am now getting the following error message "Your eReader is not authorized to open this book.
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